Privacy policy
Privacy Policy
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website. By using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We may collect the following categories of personal information:
Personal Identifiers
- Name, email address, phone number
- Billing and shipping address
Order & Transaction Information
- Purchase details and order history
- Payment information (processed securely by third-party payment processors; we do not store full payment details)
Technical & Usage Data
- IP address, browser type, device information
- Pages visited, time spent on site, and referring URLs
- Cookies and similar tracking technologies
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How We Use Your Information
We use your information for legitimate business purposes, including to:
- Process, fulfill, and manage orders
- Provide customer support and respond to inquiries
- Improve website functionality, products, and user experience
- Send transactional communications (order confirmations, updates)
- Deliver marketing communications (you may opt out at any time)
- Detect, prevent, and investigate fraud or unauthorized activity
- Comply with legal and regulatory obligations
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Sharing of Information
We do not sell your personal information.
We may disclose your information to:
- Service Providers: Payment processors, shipping partners, hosting providers, and analytics services
- Legal Authorities: When required to comply with applicable laws, regulations, or legal processes
- Business Transfers: In connection with a merger, sale, or transfer of assets
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Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze traffic, and support marketing efforts.
You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
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Data Security
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is completely secure.
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Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.
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Your Privacy Rights
Depending on your location, you may have rights under applicable U.S. privacy laws, including the right to:
- Access the personal information we hold about you
- Request correction or deletion of your information
- Opt out of marketing communications
To exercise your rights, please contact us using the details below.
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Third-Party Links
Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.
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Children’s Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.
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Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.
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Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
📧 Email: alharamsouq@gmail.com